Lessons in Cultural Change from Microsoft

We are on the cusp of the most exciting and disruptive wave of technology humankind has experienced, and with it comes the need for cultural change.

We are on the cusp of the most exciting and disruptive wave of technology humankind has experienced, and with it comes the need for cultural change.

We are on the cusp of the most exciting and disruptive wave of technology humankind has experienced, and with it comes the need for cultural change.

How long have you been trying to get rid of a persistent cough?

ChapmanCG and Microsoft hosted an insightful HR leaders’ roundtable recently in Munich alongside Microsoft, focused around culture change driving business success in the current HR climate

cknowledging that culture is the key building block of an organization...

Making a Difference Nadella being only one of only five CEOs to take the helm of Microsoft since it’s beginnings,

Making a Difference Nadella being only one of only five CEOs to take the helm of Microsoft since it’s beginnings,

The Microsoft company culture truly embraces the growth mindset at its core

This has been a conscious evolution from the inherited culture where there were elements of the fixed mindset, an attitude of ‘knowing it all’, a legacy of hierarchical structure (as

This has been a conscious evolution from the inherited culture where there were elements of the fixed mindset, an attitude of ‘knowing it all’, a legacy of hierarchical structure (as

This has been a conscious evolution from the inherited culture where there were elements of the fixed mindset, an attitude of ‘knowing it all’, a legacy of hierarchical structure (as

The new Microsoft Culture understands that the core of the business must be curiosity and desire to meet a customer’s unarticulated and unmet needs with great technology

This was implemented with a wholesale shift in the mindset of employees, through powerful communication, training and the necessary people changes, particularly in the sales organizations who are at the coal face of the organization

This was implemented with a wholesale shift in the mindset of employees, through powerful communication, training and the necessary people changes, particularly in the sales organizations who are at the coal face of the organization

This was implemented with a wholesale shift in the mindset of employees, through powerful communication, training and the necessary people changes, particularly in the sales organizations who are at the coal face of the organization

This was implemented with a wholesale shift in the mindset of employees,

Customer feedback was listened to early and often throughout the lifecycle and customer groups were included in product planning, which in turn helped to drive a more inclusive cultur

Customer feedback was listened to early and often throughout the lifecycle and customer groups were included in product planning, which in turn helped to drive a more inclusive culture

We don’t just value differences, we seek them out, we invite them in.

Empowering the employees to work self-determinedly and flexibly increases motivation and creativity, and in doing so creates benefits for everyone involved, especially our customers and partners.”

Empowering the employees to work self-determinedly and flexibly increases motivation and creativity, and in doing so creates benefits for everyone involved, especially our customers and partners.”

Synthesize the complex, ensure shared understanding and defining course of action

drive innovation

Tenaciously pursue the right outcomes

Tenaciously pursue the right outcomes

This genuine and authentic embodiment of the culture by leaders

This genuine and authentic embodiment of the culture by leaders

Individual coaches can be utilized to bridge gaps