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managing experts case (Doctor( 开始学习
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doctor finally seen how it feels to be a patient
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first one to recognize and Insintric motivation
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Intrinsic (internal to job) Exintric (External) Money
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comparing yourself to others
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managers are highest in what 开始学习
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what was the nurse video about 开始学习
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competence. she knew how to separate herself
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Maslow - status and recognition on the job is what? 开始学习
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what is the basis of people having different needs 开始学习
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needs are genetically determined
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desirability of a reward (carrots and Donkey)
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the link between effort and performance
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link between performance and reward
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what affects performance other than motivation 开始学习
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resources ability / training and means to do it
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what are the three lenses 开始学习
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what are the three physiological needs 开始学习
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competence autonomy relatedness
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government has more power
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example of universal theory
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(Hawthorne) people respond to attention to them human interaction
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specialized knowledge workers who make decisions for others. (quality professional)
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administrators design structures that Ensure predictability and efficiency. (quality efficiency)
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professional model for Physicians / managerial for everyone else
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