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问题		答案
The purpose of the Performance Report should be considered does it reflect... 2cz 开始学习		reflect the mission statement \| and objectives?
Performance Report should be ... for the audience. 2cz 开始学习		relevant \| and understandable.
The layout of performance report should be... 2cz 开始学习		user-friendly \| and avoid information overload.
In a performance report a range of ... should be included. 4cz 开始学习		of financial and non-financial (quantitative, and qualitative), internal and external.
An effective data visualisation tool should consider: LIPA 开始学习		Layout, Information, Purpose and Audience. LIPA
Benefits of Data visualisation: RUPIA 开始学习		Real time. \| Understanding. \| Performance optimisation. \| Insight. \| Accessible. RUPIA
Problems dealing with quantitative data in performance reports: # 开始学习		% understand.\| Confusing correlation and causality.\| Data unrepresentative. \| Underlying causes misidentification. \| Benchmark unsuitable. \| Isolation of figures. \| Sample understanding. % CDU BIS (PPF) Processing of data poor. \| Presentation of data poor. \| Figures selection.
Qualitative information is... 开始学习		information that cannot be normally express in numerical terms. Qualitative information is often in the form of opinions from customers or suppliers. Subjective nature of qualitative information makes it more difficult to consider. Although difficult, qualitative factors should be considered when making decision.

06 - Performance reports for management